FAQ
Is This Grill Easy to Carry?
This grill is designed to travel. It's simple to fold into a compact size, so it can easily fit into the carrying bag provided. You can take it on your outdoor adventures, picnics, or camping trips with a breeze. Even our biggest model. It's super portable and easy to store, giving you the freedom to enjoy delicious grilled meals wherever you go. It's the perfect companion for your outdoor escapades!
How to Set Up the Cyber Grill?
Setting up the grill is a breeze with just four simple steps. It's super easy, even if it's your first time! Just connect the side, back, and front panels securely, place the charcoal grate at the bottom for perfect heat, light up the charcoal using your preferred method, and boom! Your grill is good to go for cooking up tasty meals for you and your loved ones.
Is Cyber Grill Safe to Use on Any Surface?
Yep, the grill is smartly designed with safety in mind. It's made to be used confidently on any surface, so no need to worry about hot grill stands. The stands don't get hot at all. So whether you're grilling on a wooden deck, a concrete patio, or even on grass, you can enjoy your BBQ without any concerns.
Are The Cyber Grills Really Made Using 100% Stainless Steel?
Yes, our Cyber Grills are indeed made using 100% stainless steel. This material ensures the durability and longevity of the grill even with regular use. The 304 stainless steel construction also offers excellent heat retention and distribution, which is crucial for achieving the perfect grilling result.
How Easy is The Cyber Grill to Clean?
Cleaning the grill is a piece of cake! All parts, like the grates, drip tray, and even the hood, are detachable. That means cleaning up after grilling is really easy. Just take off each piece and give them a good wash. With this stress-free cleaning process, you'll have more time to savor those mouthwatering grilled meals.
Do You Have a Guarantee? Can It Be Returned?
We have a 5-Year Warranty and also offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
If I Have a Question That Hasn't Been Answered, Can You Help Me?
Absolutely! We are here to help you make your home beautiful! Please send us an email to contact@cybergrills.com or fill out the form on the contact us page and we will be happy to assist you in any way we can.